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Operations management: improving customer service / Richard J. Schonberger, Edward M. Knod, Jr.

By: Schonberger, Richard J.
Contributor(s): I.Knod, Edward M.
Material type: TextTextPublisher: Boston : Irwin Professional Publishing, 1991Edition: Cuarta edición.ISBN: 9780256082401; 0256082405.Subject(s): Administración de la producciónDDC classification: 658.5 S371ó 1991
Item type Current location Collection Call number Copy number Status Date due Barcode
Libro (general) Biblioteca Central UNIBE
General 658.5 S371ó 1991 (Browse shelf) Ej.1 Available 121421