Walker, John R.

Introduction to hospitality management - Octava edición - Ciudad de México : Pearson Educación, 2020 - 688 páginas

Recurso en línea: Disponible para miembros de UNIBE a través del portal web del CRAI: https://www.unibe.edu.do/biblioteca/libros-electronicos/

PART 1. INTRODUCING HOSPITALITY AND LODGING |
1. Introducing Hospitality |
2. The Hotel Business |
3. Rooms Division |
4. Hotel Food and Beverage |
PART 2. BEVERAGES, RESTAURANTS, AND MANAGED SERVICES5. Beverages |
6. The Restaurant Business |
7. Restaurant Management |
8. Managed Services |
PART 3. TOURISM, RECREATION, ATTRACTIONS, CLUBS, AND GAMING |
9. Tourism |
10. Recreation, Attractions, and Clubs |
11. Gaming Entertainment |
PART 4. ASSEMBLIES, EVENTS, AND ATTRACTIONS |
12. Meetings, Conventions, and Expositions |
13. Special Events |
PART 5. MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY |
14. Leadership and Management |
15. Planning |
16. Organizing |
17. Communication and Decision Making |
18. Control |


9781292330235 9781292330297 (electrónico)


Turismo
Hostelería


Recurso electrónico