MKTG3 /
Charles W. Lamb, Joseph F. Hair, Carl McDaniel
- Student ed
- Mason : Cengage Learning Editores, 2010
- 326 páginas : ilustraciones
PART ONE: THE WORLD OF MARKETING | 1. An overview of marketing. | 2. Strategic planning for competitive advantage. | 3. Social responsibility, ethics, and the marketing environment. | 4. Developing a global vision. | PART TWO: ANALYZING MARKET OPPORTUNITIES | 5. Consumer decision making. | 6. Business marketing. | 7. Segmenting and targeting markets. | 8. Decision support systems and marketing research. | PART THREE: PRODUCT DECISIONS | 9. Product concepts. | 10. Developing and managing products. | 11. Services and nonprofit organization marketing. | part four: place (distribution) decisions | 12. Marketing channels and supply chain management. | 13. Retailing. | PART FIVE: PROMOTION DECISIONS | 14. Integrated marketing communication. | 15. Advertising and public relations. | 16. Sales promotion and personal selling. | PART SIX: PRICING DECISIONS | 17. Pricing concepts. | 18. Setting the right price. | PART SEVEN: TECHNOLOGY-DRIVEN MARKETING | 19. Customer relationship management. |
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Mercadeo Investigación de mercados Toma de decisiones