Tourism : the business of hospitality and travel
- Séptima edición
- Hoboken : Pearson, 2026
- 208 páginas
Recurso en línea: Disponible para miembros de UNIBE a través del portal web del CRAI: https://www.unibe.edu.do/biblioteca/libros-electronicos/
PART 1: THE TRAVELING PUBLIC AND TOURISM PROMOTERS | 1. Introducing the world’s largest industry, tourism | 2. Marketing to the traveling public | 3. Delivering quality tourism services | 4. Bringing travelers and tourism service suppliers together | 5. Capturing technology’s competitive advantages | PART 2: TOURISM SERVICE SUPPLIERS | 6. Transportation | 7. Accommodations | 8. Food and beverage | 9. Attractions and entertainment | 10. Destinations | PART 3: THE TOURISM ENVIRONMENT | 11. Economic and political impacts of tourism | 12. Environmental and social/cultural impacts of tourism | 13. Sustaining tourism’s benefits | 14. The future of tourism |
Tourism: The Business of Hospitality and Travel examines tourism through a business lens, considering the management, marketing, and finance issues most important to the industry. Conversational and fun to read, it uses cases and real examples to provide a holistic, global view of the tourism business. The 7th Edition explores trends across industry segments, with a new emphasis on the business/leisure travel market. Drawing on expanded academic research, it weighs the economic, political, environmental, and social/cultural impacts of tourism, as well as the critical issue of sustainability. International practices and perspectives are now more present, with multiple new examples.