Business communication : building critical skills /
Kitty O. Locker, Stephen Kyo Kaczmarek.
- Cuarta edición
- Boston : McGraw-Hill Learning Solutions, 2008
- xxviii, 576 p
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This new edition have 30 skill centered modules that can be taugh in any order through each of the seven unit: Building blocks, creating goodwill, Letters, Polishing ypur writing, Interpersonal communication, Research, Reports, and Job hunting