Glanz, Barbara A. <br/><br/>
Building customer loyalty :   how you can help keep customers returning /  
Barbara A. Glanz 
 - New York :   Irwin Professional Publishing :    Mirror Press,  1994 
 - xvii, 110 páginas :   ilustraciones 
 - Business skills express series .
<br/><br/><label>ISBN: </label>0786302534 9780786302536 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Servicio al cliente<br/>Relaciones con el Cliente<br/>Lealtad del cliente
<br/><br/><label>Dewey Class. No.: </label>658.812 G546b