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El cliente quiere...calidad / Shaw, James G. ; traducción Margarita Gómez Escudero

by Shaw, James G.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: México : Prentice Hall Hispanoamericana, 1997Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.8343 S534c] (2).