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The customer loyalty pyramid / Michael W. Lowenstein.
By: Lowenstein, Michael W
.
Material type: 
TextPublisher: Westport : Quorum Books, 1997Description: xxiii, 255 páginas.ISBN: 1567200761; 9781567200768.Subject(s): Consumidor | Satisfacción del consumidor | Relaciones con los clientesDDC classification: 658.812 L917c
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Libro (general) | Biblioteca Central UNIBE | General | 658.812 L917c (Browse shelf) | Ej.1 | Available | 11C0120 |
Includes references and index