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Managing front office operations / Michael L. Kasavana, Richard M. Brooks.
By: Kasavana, Michael L
.
Contributor(s): Brooks, Richard M.
Material type: 
TextPublisher: Lansing : American Hotel & Lodging Educational Institute, 2009Edition: Octava edición.Description: xvi, 653 p. : il.ISBN: 9780866123389.Subject(s): Administración hotelera | RecepcionistasDDC classification: 647.94 K19m 2009
Contents:
Abstract: With this edition will help you wheter you are front office manager or staff menber or a hospitality student to understand, organize, perform, and evaluate the front offie functions that are critical to a hotel§s success. This book details information about numerous aspects of fornt office operations and management
Administración de hoteles
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Libro (general) | Biblioteca Central UNIBE | General | 647.94 K19m 2009 (Browse shelf) | Ej.1 | Available | 09C0116 |
Includes bibliographical references and index
Administración de hoteles
With this edition will help you wheter you are front office manager or staff menber or a hospitality student to understand, organize, perform, and evaluate the front offie functions that are critical to a hotel§s success. This book details information about numerous aspects of fornt office operations and management