APA

McLagan P. A., Krembs P., . (1995). On-the-level : performance communication that works. San Francisco: Berrett-Koehler Publishers.

Chicago

McLagan Patricia A, Krembs Peter, . 1995. On-the-level : performance communication that works. San Francisco: Berrett-Koehler Publishers.

Harvard

McLagan P. A., Krembs P., . (1995). On-the-level : performance communication that works. San Francisco: Berrett-Koehler Publishers.

MLA

McLagan Patricia A, Krembs Peter, . On-the-level : performance communication that works. San Francisco: Berrett-Koehler Publishers. 1995.