| 000 | 00825nam a2200253Ia 4500 | ||
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| 999 |
_c45108 _d45108 |
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| 001 | 45108 | ||
| 003 | DR-UNIBE | ||
| 005 | 20230206153451.0 | ||
| 008 | 210119b1994 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0786302534 | ||
| 020 | _a9780786302536 | ||
| 040 |
_aBIBLIOTECA UNIBE _cBIBLIOTECA UNIBE |
||
| 041 | _aspa | ||
| 082 | 0 | 4 | _a658.812 G546b |
| 100 | 1 |
_aGlanz, Barbara A. _947177 |
|
| 245 | 1 | 0 |
_aBuilding customer loyalty : _bhow you can help keep customers returning / _cBarbara A. Glanz |
| 260 |
_aNew York : _bIrwin Professional Publishing : _bMirror Press, _c1994 |
||
| 300 |
_axvii, 110 páginas : _bilustraciones |
||
| 490 | 0 | _aBusiness skills express series | |
| 650 | 4 |
_aServicio al cliente _9301 |
|
| 650 | 4 |
_aRelaciones con el Cliente _923723 |
|
| 650 | 4 |
_aLealtad del cliente _947178 |
|
| 942 |
_cBK _2ddc |
||