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Business process change : a business process management guide for managers and process professionals / Paul Harmon
By: Harmon, Paul [autor]
.
Material type: 
TextPublisher: San Diego : Elsevier, 2014Edition: Tercera edición.Description: xxxvi, 488 páginas : ilustraciones.ISBN: 9780128003879.Subject(s): Cambio organizacionalDDC classification: 658.406 H288b 2014
Contents:
1. Business Process Change
2. Strategy, Value Chains, Business Initiatives, and Competitive Advantage
3. Understanding Your Organization
4. Business Architecture
5. Measuring Process Performance
6. Process Management
7. An Executive Level BPM Group
8. Understanding and Scoping Process Problems
9. Modeling Business Processes
10. Human Performance Analysis, Automation, and Decision Management
11. Managing and Measuring a Specific Business Process
12. Incremental Improvement with Lean and Six Sigma
13. The BPTrends Process: Redesign Methodology
14. The Rental Cars-R-Us Case Study
15. Software Tools for Business Process Analysis and Design
16. Business Process Management Suites
17. ERP-Driven Redesign
18. The Future of Business Process Management
| Item type | Current location | Collection | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|---|
| Libro (general) | Biblioteca Central UNIBE | General | 658.406 H288b 2014 (Browse shelf) | Ej. 1 | Available | 190349 |
1. Business Process Change
2. Strategy, Value Chains, Business Initiatives, and Competitive Advantage
3. Understanding Your Organization
4. Business Architecture
5. Measuring Process Performance
6. Process Management
7. An Executive Level BPM Group
8. Understanding and Scoping Process Problems
9. Modeling Business Processes
10. Human Performance Analysis, Automation, and Decision Management
11. Managing and Measuring a Specific Business Process
12. Incremental Improvement with Lean and Six Sigma
13. The BPTrends Process: Redesign Methodology
14. The Rental Cars-R-Us Case Study
15. Software Tools for Business Process Analysis and Design
16. Business Process Management Suites
17. ERP-Driven Redesign
18. The Future of Business Process Management