Catalog - Resource Center for Learning and Research

Back to Site - CRAI Library

Your search returned 3 results.

|
1. Fundamentos de marketing de servicios : conceptos, estrategias y casos / K. Douglas Hoffman; John E. G. Bateson.

by Hoffman, K. Douglas [autor] | Bateson, John E. G [autor].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: México : Cengage Learning Editors, 2008Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.812 H711f] (1).
2. El toque invisible: cuatro claves del marketing moderno / Harry Beckwith

by Beckwith, Harry [autor] | Suárez Azueta, César [traductor] | Hoyos Parra, Francisco de [editor de negocios] | López Andrade, José [editor de desarrollo] | Hernández Garduño, José D [supervisor de producción].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Naucalpan de Juárez: Pearson Educación, 2001Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.8 B3977t] (1).
3. Venda lo invisible: la mercadotecnia de los servicios intangibles / Harry Beckwith, traducción: Ma.del Pilar Carril

by Beckwith, Harry [autor] | Carril Villarreal, María del Pilar [traductor].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Naucalpan de Juárez : Prentice Hall, 1998Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.8 B397v 1998] (1).