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Diseño de un programa de fidelización y desarrollo para agentes de servicios de call center / Marielly Roxanna Soto Romano, Paloma Noelia Pache Paulino; asesor : Ernesto Díaz Laguardia

by Soto Romano, Marielly Roxanna | Pache Paulino, Paloma Noelia | Díaz Laguardia, Ernesto [asesor].

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: Santo Domingo : Universidad Iberoamericana (UNIBE), 2017Dissertation note: Tesis (Maestría en Dirección de Recursos Humanos y Gestión del Talento) - Universidad Iberoamericana, 2017 Availability: Items available for loan: Biblioteca Central UNIBE [Call number: T MTH-0040] (1).
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Comportamiento del consumidor: enfoque América Latina / Rolando Arellano Cueva

by Arellano Cueva, Rolando.

Material type: Text Text; Format: print ; Literary form: Not fiction Publisher: México : McGraw-Hill, 2002Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.8242 A679c] (1).
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Comportamiento del consumidor : comprendiendo al consumidor / Bernard Dubais, Alex Rovisa Celma

by Dubais, Bernard [autor] | Rovisa Celma, Alex [autor].

Edition: Segunda ediciónMaterial type: Text Text; Format: print ; Literary form: Not fiction Publisher: Madrid : Prentice Hall, 1998Availability: Items available for loan: Biblioteca Central UNIBE [Call number: 658.8342 D815c] (1).